Privacy policy

We collect only the information needed to operate the site, respond to inquiries and deliver our services.

• Contact details you submit through forms or email: name, company, email address, phone number and the message you send us.
• Project information shared during engagements: brand assets, analytics access, account credentials when strictly required, and content you provide.
• Usage data collected automatically via cookies and analytics tools: pages visited, referring URL, approximate location (city/region), device type, browser, timestamps, and interaction patterns such as clicks or scroll depth when behavior analytics are enabled.
• Chatbot conversations with our Gemini-powered assistant, used to answer questions and improve the experience.

• Respond to inquiries, proposals and onboarding requests.
• Provide, maintain and improve our marketing services.
• Send service-related communications and, only with your consent, occasional newsletters.
• Measure site performance and improve content using aggregated analytics.
• Measure the effectiveness of our advertising, including which ads lead to inquiries.
• Comply with legal obligations and protect against fraud or abuse.

We do not sell your personal information. We do not use it for automated decision-making that produces legal effects.

Where applicable (e.g. for EU/UK visitors), we process personal data under the following bases: your consent, the performance of a contract, our legitimate interests in operating the agency, and compliance with legal obligations.

We share information only with vendors that help us run the business, under contracts that require them to protect your data:

• Hosting and infrastructure (Replit, Neon).
• Analytics (Google Analytics 4 — IP anonymization enabled).
• Behavior analytics and session insights (Microsoft Clarity, if enabled).
• Advertising and conversion measurement (Google Ads).
• Email and productivity (Google Workspace).
• AI features (Google Gemini API for the on-site chatbot).
• Payment processors when invoicing clients.

We may also disclose information when required by law, subpoena or to protect our legal rights.

We advertise on Google and use Google Ads conversion tracking and remarketing to understand which ads lead people to contact us. To measure this more accurately we use a Google feature called “enhanced conversions”: when you submit a form, your browser creates a hashed version of the contact details you entered, such as your email address, and sends only that hashed value to Google. Google uses it solely to match the inquiry to an ad interaction and does not receive those details in plain text through this feature.

You can opt out of personalized Google ads at adssettings.google.com, and you can control cookies through your browser settings.

Our vendors may process data in the United States and other countries. When personal data is transferred outside your jurisdiction, we rely on the safeguards provided by each vendor (e.g. Standard Contractual Clauses).

We keep personal information only as long as needed for the purposes described above. Contact form messages are typically retained for up to 24 months. Client records are kept for the duration of the engagement plus the period required by tax and accounting laws (generally 7 years in the US).

Depending on where you live, you may have the right to access, correct, delete, port or restrict the processing of your personal information, and to object to certain uses. California residents have additional rights under the CCPA/CPRA, including the right to know and the right to opt out of the “sale” or “sharing” of personal information. We do not sell personal information. Because we use Google advertising features such as remarketing and enhanced conversions (see “Advertising and conversion measurement” above), we may “share” personal information for cross-context behavioral advertising as California defines it; you can opt out using the controls described in that section.

To exercise any of these rights, write to hello@inpulza.com. We will respond within 30 days.

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

We use industry-standard measures (TLS in transit, access controls, vetted vendors) to protect personal information. No system is 100% secure, so we cannot guarantee absolute security.

We may update this policy from time to time. The “Last updated” date at the top reflects the latest version. Material changes will be highlighted on the site.

Inpulza LLC — Miami, FL, United States
Email: hello@inpulza.com
Phone: +1 (786) 434-6163